Terms of service

  • OVERVIEW
  • ONLINE STORE TERMS
  • GENERAL CONDITIONS
  • ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
  • MODIFICATIONS TO THE SERVICE AND PRICES
  • PRODUCTS OR SERVICES
  • ACCURACY OF BILLING AND ACCOUNT INFORMATION
  • OPTIONAL TOOLS
  • THIRD-PARTY LINKS
  • PERSONAL INFORMATION
  • ERRORS, INACCURACIES AND OMISSIONS
  • PROHIBITED USES
  • DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
  • INDEMNIFICATION
  • SEVERABILITY
  • TERMINATION
  • ENTIRE AGREEMENT
  • GOVERNING LAW
  • CHANGES TO THE TERMS OF SERVICE
  • CONTACT INFORMATION
  • IMPRESSUM

1. OVERVIEW

This website is operated by Primus-Silva Sweden AB. Throughout this website, the terms "we," "us," and "our" refer to Primus-Silva Sweden AB. We provide this website, including all information, tools, and services available through it, to you, the user, subject to your acceptance of all the terms, conditions, policies, and notices stated herein.

By visiting our website and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service ("Terms"), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the website, including, without limitation, browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any of our Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store shall also be subject to these Terms. You may review the most current version of the Terms at any time on this page. We reserve the right to update, modify, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the publication of any changes constitutes acceptance of those changes.

Our online store is hosted by Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and Services to you.

2. ONLINE STORE TERMS

By agreeing to these Terms, you represent that you have reached the age of majority in your state or province of residence, or that you have reached the age of majority and have given your consent to allow any of your minor dependents to use this website.

You may not use our products for any unlawful or unauthorized purpose, nor may you, in the use of the Service, violate any applicable laws in your jurisdiction, including but not limited to copyright laws.

You must not transmit any worms, viruses, or any code of a destructive nature.

Any breach or violation of these Terms may result in the immediate termination of your access to our Services.

3. GENERAL CONDITIONS

We reserve the right to refuse Service to anyone, at any time, for any reason.

You understand that your content (excluding credit card information) may be transferred without encryption and may involve:

a) transmissions across various networks; and

b) modifications required to conform and adapt to the technical requirements of connecting networks or devices.

Credit card information is always encrypted during transmission across networks.

You agree not to reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of the Service, the use of the Service, access to the Service, or any contact on the website through which the Service is provided, without our prior written permission.

The headings used in these Terms are included for convenience only and shall not affect the interpretation of these Terms.

4. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if the information made available on this website is inaccurate, incomplete, or outdated. The material provided on this website is intended for general information purposes only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete, or more up-to-date sources of information. Any reliance on the material provided on this website is at your own risk.

This website may contain certain historical information. Historical information is, by its nature, not current and is provided for reference purposes only. We reserve the right to modify the content of this website at any time, but we have no obligation to update any information. You acknowledge that it is your responsibility to monitor changes to our website.

5. MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without prior notice.

We reserve the right to modify, suspend, or discontinue the Service (or any part of its content) at any time without prior notice.

We shall not be liable to you or any third party for any modification, price adjustment, suspension, or discontinuation of the Service.

6. PRODUCTS OR SERVICES

Certain products or Services may be available exclusively through our website. These products or Services may be available only in limited quantities and may be returned or exchanged solely in accordance with our Refund Policy.

We have made every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your computer monitor will display colors accurately.

We reserve the right, but are under no obligation, to limit the sale of our products or Services to any individual, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

We also reserve the right to limit the quantities of any products or Services we offer. All product descriptions and pricing are subject to change at any time without prior notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or Service made on this website is void where prohibited by law.

We do not warrant that the quality of any products, Services, information, or other materials purchased or obtained through the Service will meet your expectations, or that any errors in the Service will be corrected.

7. ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us.

At our sole discretion, we may limit or cancel quantities purchased per person, household, or order. These restrictions may apply to orders placed using the same customer account, the same credit card, and/or the same billing or shipping address.

If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, or telephone number provided when the order was placed.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to have been placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store. You also agree to promptly update your account information, including your email address, payment details, and payment card expiration dates, so that we can process your transactions and contact you when necessary.

For more information, please refer to our Refund Policy.

8. OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor exercise any control.

You acknowledge and agree that such tools are provided "as is" and "as available", without any warranties, representations, conditions, or endorsements of any kind. We shall have no liability whatsoever arising from or relating to your use of any optional third-party tools.

Your use of any optional tools offered through the website is entirely at your own risk and discretion. You are responsible for ensuring that you are familiar with and approve of the terms under which such tools are provided by the relevant third-party provider.

We may also introduce new Services, features, tools, or resources through the website in the future. Any such new features or Services shall also be governed by these Terms.

9. THIRD-PARTY LINKS

Certain content, products, and Services available through our Service may include materials provided by third parties.

Third-party links on this website may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content, accuracy, or practices of such third-party websites and make no warranties or representations regarding them.

We assume no responsibility or liability for any third-party materials, websites, products, or Services.

We shall not be liable for any loss or damage arising from the purchase or use of goods, Services, resources, content, or any other transactions made in connection with third-party websites.

We encourage you to carefully review the policies and practices of any third-party website before engaging in any transaction. Any complaints, claims, concerns, or questions regarding third-party products or Services should be directed to the relevant third party.

10. PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy, which is available on our website.

11. ERRORS, INACCURACIES AND OMISSIONS

From time to time, information on our website or within the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or product availability.

We reserve the right to correct any such errors, inaccuracies, or omissions, and to update information or cancel orders if any information in the Service or on any related website is inaccurate, at any time and without prior notice, including after you have submitted your order.

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except where required by applicable law. Any specified update or refresh date displayed on the Service or on any related website should not be interpreted as indicating that all information has been modified or updated.

12. PROHIBITED USES

In addition to the other restrictions set out in these Terms, you are prohibited from using the website or its content:

a) for any unlawful purpose;

b) to solicit others to perform or participate in unlawful acts;

c) to violate any applicable international, national, regional, or local laws or regulations;

d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

e) to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate against any person on the basis of gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability;

f) to submit false or misleading information;

g) to upload or transmit viruses or any other malicious code that may affect the functionality or operation of the Service, this website, other websites, or the Internet;

h) to collect or track the personal information of others;

i) to engage in spam, phishing, pharming, pretexting, crawling, scraping, or similar activities;

j) for any obscene or immoral purpose; or

k) to interfere with or circumvent the security features of the Service, this website, any related website, or the Internet.

We reserve the right to terminate your access to the Service or this website if you violate any of these prohibited uses.

13. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results obtained through the use of the Service will be accurate, complete, or reliable.

You acknowledge and agree that, from time to time, we may suspend or remove the Service for indefinite periods or discontinue the Service entirely without prior notice.

Your use of, or inability to use, the Service is entirely at your own risk.

Unless expressly stated otherwise by us, the Service and all products and Services delivered through it are provided "as is" and "as available", without any representations, warranties, or conditions of any kind, whether express or implied. This includes, without limitation, implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

Under no circumstances shall Primus, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, without limitation, loss of profits, revenue, savings, data, replacement costs, or any similar damages, whether arising in contract, tort (including negligence), strict liability, or otherwise, resulting from your use of the Service or any products obtained through the Service.

This limitation also applies to any claims relating to errors or omissions in content, or any loss or damage arising from the use of any content or products made available through the Service, even if we have been advised of the possibility of such damages.

Where the exclusion or limitation of liability for consequential or incidental damages is not permitted by applicable law, our liability shall be limited to the maximum extent permitted by law.

14. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Primus, its parent company, subsidiaries, affiliates, partners, directors, officers, employees, agents, contractors, licensors, service providers, subcontractors, suppliers, and interns from and against any claim, demand, liability, or expense, including reasonable legal fees, arising out of or relating to:

  • your breach of these Terms;
  • your breach of any documents incorporated into these Terms by reference;
  • your violation of any applicable law; or
  • your infringement of any third-party rights.

15. SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforced to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity or enforceability of any remaining provisions.

16. TERMINATION

The obligations and liabilities incurred by the parties prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms remain in effect unless and until terminated by either you or us.

You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or by ceasing to use our website.

If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any provision of these Terms, we may terminate this agreement at any time without prior notice. You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services, in whole or in part.

17. ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms, together with any policies or operating rules posted on this website or relating to the Service, constitute the entire agreement and understanding between you and us regarding your use of the Service. They supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, including any previous versions of these Terms.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

18. GOVERNING LAW

These Terms, together with any separate agreements under which we provide our Services, shall be governed by and construed in accordance with the laws of Sweden.

19. CHANGES TO THE TERMS OF SERVICE

The most current version of these Terms is always available on this page.

We reserve the right, at our sole discretion, to update, amend, or replace any part of these Terms by posting updates and changes on our website.

It is your responsibility to review our website periodically for any changes. Your continued use of or access to our website or the Service following the publication of any changes constitutes your acceptance of those revised Terms.

20. CONTACT INFORMATION

If you have any questions regarding these Terms of Service, please contact us at:

Email: ecom@primus-silva.com

Primus-Silva Sweden AB

Company Registration Number: 556032-8113

Email: support@primusequipment.com

Registered Office:

Mariehällsvägen 37A
168 65 Bromma
Sweden

21. IMPRESSUM

News

Website Owner

Primus-Silva Sweden AB

Chief Executive Officer (CEO)

Jonas Sjögren

Registered Office

Mariehällsvägen 37A
168 65 Bromma
Sweden

Telephone

+46 8 623 43 00

Email

support@primus-silva.com

VAT Registration Number

SE556032811301

Are you in the right place
Canada | $ (CAD)
Canada | $ (CAD)
Germany | € (EURO)
United Kingdom | £ (GBP)
United Kingdom | £ (GBP)
USA | $ (USD)
USA | $ (USD)